Terms of Service

Last Updated: December 29, 2024


1. Acceptance of Terms

By accessing and using FoodOps.io ("the Platform"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Platform.


2. Definitions

  • "Platform" refers to FoodOps.io and all related services
  • "User" refers to any individual or entity accessing or using the Platform
  • "Content" refers to all information, data, text, software, images, and other materials
  • "Service" refers to all features, functionalities, and offerings provided through the Platform

3. Account Registration and Security

3.1 Account Creation

  • You must be at least 18 years old to create an account
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account credentials

3.2 Account Security

  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized access
  • We reserve the right to suspend or terminate accounts that violate these Terms

4. Platform Usage

4.1 Permitted Use

You may use the Platform to:

  • Manage food service operations
  • Access provided tools and features
  • Store and analyze relevant data
  • Generate reports and insights

4.2 Prohibited Activities

You may not:

  • Use the Platform for illegal purposes
  • Attempt to gain unauthorized access
  • Upload malicious code or content
  • Interfere with Platform operations
  • Copy, modify, or reverse engineer the Platform
  • Share account credentials
  • Violate any applicable laws or regulations

5. Content and Data

5.1 Your Content

  • You retain ownership of your content
  • You grant us a license to use your content for Platform operations
  • You are responsible for the accuracy and legality of your content

5.2 Platform Content

  • We retain all rights to Platform content and features
  • You may not copy, distribute, or modify Platform content without permission
  • All intellectual property rights remain with FoodOps.io

6. Subscription and Payments

6.1 Pricing

  • Subscription fees are as listed on the Platform
  • We reserve the right to modify pricing with notice
  • All fees are non-refundable unless required by law

6.2 Payment Terms

  • Payment is required for continued access to paid features
  • You agree to provide valid payment information
  • Recurring charges will be processed automatically

7. Privacy and Data Protection

  • We collect and process data as described in our Privacy Policy
  • You agree to our data collection and processing practices
  • You are responsible for obtaining necessary consents from your users

8. Service Availability and Support

8.1 Availability

  • We strive for 99.9% uptime but do not guarantee uninterrupted service
  • We may perform maintenance with notice
  • We are not liable for service interruptions beyond our control

8.2 Support

  • Technical support is provided as specified in your subscription plan
  • Response times vary based on issue severity
  • We may limit support for free accounts

9. Termination

9.1 By Users

  • You may terminate your account at any time
  • You remain responsible for charges incurred before termination

9.2 By FoodOps.io

We may terminate or suspend access:

  • For Terms violations
  • For extended periods of inactivity
  • For non-payment
  • At our discretion with notice

10. Warranties and Disclaimers

10.1 Platform Warranty

  • The Platform is provided "as is"
  • We do not warrant uninterrupted or error-free operation
  • We do not warrant fitness for particular purposes

10.2 Disclaimer

We disclaim all warranties:

  • Express or implied
  • Merchantability
  • Non-infringement
  • Accuracy of results

11. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to fees paid in the past 12 months
  • Some jurisdictions may not allow liability limitations

12. Indemnification

You agree to indemnify and hold harmless FoodOps.io from:

  • Claims arising from your use
  • Violations of these Terms
  • Your content
  • Your conduct

13. Changes to Terms

  • We may modify these Terms at any time
  • Changes will be effective upon posting
  • Continued use constitutes acceptance of changes
  • Material changes will be notified in advance

14. Governing Law

  • These Terms are governed by [Jurisdiction] law
  • Disputes will be resolved in [Jurisdiction] courts
  • You consent to exclusive jurisdiction

15. General Provisions

15.1 Entire Agreement

  • These Terms constitute the entire agreement
  • They supersede prior agreements
  • Modifications must be in writing

15.2 Severability

  • If any provision is invalid, others remain in effect
  • Invalid provisions will be modified to be valid

15.3 Assignment

  • We may assign our rights and obligations
  • You may not assign without our consent

16. Contact Information

For questions about these Terms:
Email: [email protected]
Address: Lot 10497, Nirolhu Magu 2, Hulhumale' Phase 1, Male', Maldives
Phone:+960 712-3456