Dashboard

Plain-English summary#

The Dashboard is Foodops's live sales screen. For a chosen date and outlet, the counter dashboard shows six headline numbers — Total Sales, Total Payments, Orders, Customers, Discounts, Cancelled — plus an hourly sales chart, orders by type (dine-in / takeout / delivery), payments by method, and the top five selling items. The admin dashboard has a different layout, described below. A manager opens it at the start or end of a shift for a quick read on how the day is going, and can change the date to look back at earlier days.

When you'd use this#

• Starting the day — a quick read on how service is tracking
• End of shift — total takings, payment mix, peak hours
• Spotting anything unusual — odd order volume, heavy discounting, cancellations
• Comparing one outlet with another (switch the outlet filter)

There are two dashboards:

• Counter dashboard — in the counter app (counter.foodops.io).
• Admin dashboard — in the admin app (admin.foodops.io). For Foodops this is the operations dashboard.

Walkthrough — reading the dashboard#

Counter dashboard#

1. Header row — the page title Dashboard, a Refresh button (the icon spins while refreshing, then "Dashboard refreshed" appears), and the organisation selector.
2. Filter row — a date picker (defaults to today) and an outlet selector. Changing either reloads everything. Leave the outlet empty to see numbers for your whole organisation.
3. Stats grid — six cards: Total Sales, Total Payments, Orders, Customers, Discounts, Cancelled. Money cards show your organisation's currency code.
4. Sales chart — a full-width card titled Sales, showing the day's sales by hour. Shows "No sales data available" when there are no sales that day.
5. Bottom grid — three cards: Order Type Summary (sales count per order type), Payment Types Summary (per payment method), and Top Selling Items (top 5 products by sales).

The panels load side by side, so the page fills in as each one is ready.

Admin dashboard#

The admin dashboard has a date picker and an outlet selector, but no Refresh button and no organisation selector in its header.

1. Four headline numbers: Total Sales, Orders, Customers and Avg Ticket. Avg Ticket also shows how many orders were cancelled.
2. Sales chart and Operations Pulse: the chart shows sales through the day. Operations Pulse shows Avg Ticket, Peak Hour, Busiest Mix and Top Method.
3. Money Flow: Gross Sales, Discount, Payments and Net Sales.
4. Order Type Summary and Payment Methods: orders by type, and payments by method.
5. Top Selling Items: a full-width list of your top 7 items.

Key concepts#

• Business day — "today" on the dashboard isn't midnight to midnight. When an outlet is selected, the dashboard uses that outlet's business-day hours, so late-night trade lands on the right day.
• Previous-day comparison: the admin dashboard shows the change from the previous business day on Total Sales, Orders and Customers. The counter dashboard doesn't show it.
• Both dashboards show the same numbers — for the same date and outlet, the counter and admin dashboards agree. They differ in layout, not in what they count.

Common questions#

Q: What do the six tiles on the counter dashboard show? A: Total Sales (order value), Total Payments (amount actually paid), Orders (count), Customers (unique customers), Discounts (total discount value), Cancelled (number of cancelled orders) — all for the selected date and outlet.

Q: Why do Total Sales and Total Payments differ? A: Total Sales counts what was ordered; Total Payments counts what was paid in that period. Unpaid or credit orders, or payments that land on a different business day from their order, create a gap between the two.

Q: Can I see a different day than today? A: Yes — the date picker starts on today but accepts any date, and every card reloads for that date.

Q: Can I filter by outlet? A: Yes — pick an outlet and every card reloads for it. With no outlet selected you see totals for the whole organisation.

Q: Why did my late-night orders show up on the "wrong" day? A: They probably didn't — the dashboard uses the outlet's business-day hours, not calendar midnight. An order at 1 AM can belong to the previous business day if the outlet's day closes later.