User docs

Learn Foodops,
your way

Step-by-step guides with real screenshots, written from the same knowledge base our support assistant uses — refreshed weekly. Every article has a 60-second version when you’re in a rush.

Have a question?

Ask our assistant first — it knows every page of these docs and can raise a support ticket if needed.

Your role

Getting Started

Foodops Navigation & Module MapUpdated 2026-09-29Onboarding — Creating a New Foodops OrganizationUpdated 2026-09-15

Counter

Bill Splits & Split PaymentsUpdated 2026-09-30Cash HandlingUpdated 2026-09-15Cash VarianceUpdated 2026-09-29Sync Conflicts (Counter)Updated 2026-09-01Cross-Device Session SyncUpdated 2026-09-14Dine-In & Table ManagementUpdated 2026-09-29POS — Complete Takeaway Order FlowUpdated 2026-09-29Sales RegistersUpdated 2026-09-20Returns, Refunds & Voids on the Counter POSUpdated 2026-09-29Sales Sessions & Register ManagementUpdated 2026-09-29Session HandoverUpdated 2026-09-15Session LifecycleUpdated 2026-09-07Session ReconciliationUpdated 2026-09-29Till ReconciliationUpdated 2026-09-29Unclosed SessionsUpdated 2026-09-12Z-ReportUpdated 2026-09-07Zero-Sale CloseUpdated 2026-09-29

Kitchen

Kitchen Display System (KDS)Updated 2026-09-29Kitchen Order Ticket (KOT)Updated 2026-09-29

Ordering

DeliveriesUpdated 2026-09-14Online Ordering PlatformUpdated 2026-09-30Order TypesUpdated 2026-09-20TakeoutsUpdated 2026-09-20

Menu

IngredientsUpdated 2026-09-30Menu GroupsUpdated 2026-09-03Menu Management — Categories, Items, and PricingModifiers — Item Customization GroupsUpdated 2026-09-29

Back Office

Customers & CRMUpdated 2026-09-29DashboardUpdated 2026-09-29Inventory — Items, Stock Adjustments & TransfersUpdated 2026-09-15Foodops Reports CatalogueUpdated 2026-09-29

Purchasing

Recording Expenses (Foodops)Updated 2026-09-29Inbox — AI document intake for bills, receipts and deliveriesUpdated 2026-09-30Purchase Orders (Foodops)Updated 2026-09-20Shopping List (FoodOps)Updated 2026-08-16Suppliers & Purchase OrdersUpdated 2026-09-29

Settings

Currencies — Multi-Currency ConfigurationUpdated 2026-09-08 AudioDiscounts & Discount Reason TypesUpdated 2026-09-29OutletsUpdated 2026-09-21PDF Templates & Transaction SeriesUpdated 2026-09-29Printers — Receipt & Kitchen Ticket ConfigurationUpdated 2026-09-30Service Fees — Automatic ChargesUpdated 2026-09-11Foodops Settings — Configuration ReferenceTaxes — GST Setup & Input/Output TaxUpdated 2026-09-11Users, Roles & PermissionsUpdated 2026-09-29

Guides

Change Notifications & the Audit Log (Foodops)Updated 2026-09-16Close a Paid OrderUpdated 2026-09-29FoodOps Loyalty & Customer CreditUpdated 2026-09-30End of Day Report (Day Summary)Updated 2026-09-16KDS App (kds.foodops.io)Updated 2026-09-29Accessing Sales on Mobile (Foodops)Updated 2026-09-15Online Ordering Setup (Merchant Go-Live)Updated 2026-09-29Online Ordering Storefront (Customer Web App)Updated 2026-09-29Foodops Platform — What It Is & Which Products We CoverUpdated 2026-09-29QR Codes on the Bill / ReceiptUpdated 2026-09-14ReservationsUpdated 2026-06-29Rider App (Delivery & Waiter Mobile)Updated 2026-09-29

Troubleshooting

Common Foodops Setup Issues & WorkaroundsUpdated 2026-09-29